Reservation Executive – Hotel Sales
Job Description:
seeking Female a detail-oriented and customer-focused Reservation Executive to support our hotel sales operations. The role involves handling booking inquiries, managing reservations, coordinating with the sales team, and ensuring a seamless guest experience. The ideal candidate should have strong communication skills, knowledge of hotel booking systems, and a passion for hospitality.
Key Responsibilities:
Handle reservation requests via phone, email, and online platforms
Coordinate with the sales and front office teams for group bookings and special requests
Maintain up-to-date records of bookings and availability
Provide prompt and professional customer service
Generate reports on reservation trends and occupancy rates
Requirements:
Previous experience in reservations or hotel sales preferred
Familiarity with PMS/CRS systems (e.g., Opera, IDS)
Strong communication and organizational skills
Ability to multitask and work under pressure
Experience – 1 to 4 years